Privacy Policy

South Park Massage Therapy

2985 Beech St, San Diego, CA 92102

Email: [email protected] | Phone: (619) 880-5588

Effective date: October 20, 2026

South Park Massage Therapy ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website, our online booking and contact forms, and our text messaging.

1. Information we collectContact information: your name, phone number, and email address when you book an appointment, or fill out a form.

Appointment information: the dates and times of your appointments and the services you request.

Health-related information: details you choose to share, such as areas of concern or health conditions that may affect your treatment.

Messages: the content of texts and emails you send us.

Website usage data: basic technical information such as browser type, device type, and pages visited, collected through cookies and similar tools.

2. How we use your information

We use your information to:

Schedule, confirm, and manage your appointments.

Respond to your questions and requests.

Provide safe and effective massage therapy.

Send appointment reminders, follow-ups, and, only if you have agreed, promotional messages.

Operate, maintain, and improve our website and services.

Comply with legal obligations.

3. Text messaging (SMS) program

Text Messaging. If you give us your mobile number and agree to receive texts, we use it only to send the customer care and promotional messages you chose. We do not sell, rent or share mobile phone numbers or text messaging opt-in data and consent with third parties or affiliates for marketing purposes. You can
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. opt out any time by replying STOP. See our SMS Terms and Conditions at link for details.

Customer care messages: responses to your inquiries, appointment coordination, reminders, and follow-ups.

Promotional messages: special offers and announcements, only if you separately opt in to them.

Consent: Consent to receive texts is optional and is not required to purchase any service. You can agree to customer care messages, promotional messages, or both.

Frequency: Message frequency varies based on your activity and appointments.

Costs: Message and data rates may apply.

Opting out: Reply STOP to any message at any time to unsubscribe. You will receive one final confirmation message, and then no more texts.

Help: Reply HELP to any message, or contact us at the phone number or email above.

Mobile information is not shared. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. How we share information

We do not sell your personal information. We share it only:

With service providers who help us run our business, such as scheduling, payment processing, email and text delivery, and website hosting. They may use your information only to provide services to us.

When required by law, or to protect our rights, safety, or property.

With your permission.

The sharing described above does not include your mobile number or SMS consent, which are never shared for marketing purposes.

5. Confidentiality of client records

We keep client records and personal information confidential and secure, and we share health-related information only as needed to provide your care or as the law requires.

6. Cookies and website tracking

Our website may use cookies and similar technologies to keep the site working and understand how visitors use it. You can adjust your browser settings to block or delete cookies, though some features may not work as expected.

7. Data security

We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Data retention

We keep your information for as long as needed to provide our services, meet legal and business record-keeping requirements, and resolve disputes. After that, we delete it or make it anonymous.

9. Your choices and rights

You may:

Ask to see, correct, or delete the personal information we hold about you.

Opt out of promotional emails by using the unsubscribe link, and out of texts by replying STOP.

Withdraw consent to messaging at any time.

California residents may have additional rights under California privacy law, including the right to know what personal information we collect and to request deletion. To make a request, contact us using the details below.

10. Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

11. Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page.

12. Contact us

If you have questions or requests about this policy, contact:

South Park Massage Therapy

2985 Beech St, San Diego, CA 92102

[email protected] | (619) 880-5588